NOW · Analysis updated Nov 6, 2026, 9:54 AM ET

Why is ServiceNow (NOW) stock moving?

ServiceNow fell 5.9% on Nov 5 to $102.36. That is a new post-earnings low close, below the earlier $105.12 close on Oct 30. The stock had been steady near $109 in the prior sessions. Volume was about 25M shares, above the 15.7M average, so the selling was real. It came on no new company-specific negative news beyond reports of AI-related restructuring costs and continued worries that AI will disrupt software. The Oct 29 drop of about 27% followed a $0.02 adjusted EPS miss and a guided slowdown in Q4 cRPO growth. Revenue growth was 20.5% to $4.1B, and the 2026 AI contract value target was raised to $1.7B. Analysts remain constructive, with an average target near $157-$164 and mostly Buy ratings, though some have trimmed targets. The forward P/E of about 23x is near a five-year low. Shareholder-investigation notices, sector weakness and the failed hold of the $103.5 low argue for caution in the near term. A new low on rising volume weakens the view that the stock had stabilised. The next major catalyst is the Q4 report.

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This is AI-generated analysis for informational purposes only and is not investment advice. Markets are volatile and you can lose money. Do your own research before making decisions.